TAKE66 SOFTWARE / PRODUCTS / MAIL SHEPHERD / HELP / APP STORE

Icons.

Mail Shepherd 3.0 for the Mac App Store (build 535) · Updated October 24, 2026

Why a message is listed

These icons are grey, with a small colored badge in the lower right corner. The Review pages explain them in the list’s footer, after the count.

  • Person with a red ×, beside a Review Blocked row’s first line: the sender is blocked (on Mail’s Blocked Sender List or Mail Shepherd’s Blocked Senders). It’s also on Block Sender on a message’s details.
  • Globe with a red ×, beside a Review Blocked row’s second line: the sender’s domain is on your Blocked Domains. It’s also on the Block Domain buttons.
  • Eye with an orange triangle, beside a Review Junk row: junk, in Junk or in Trash and marked junk, that isn’t from a blocked sender or domain.
  • Settings: a gear. Contacts: a person in a circle.
  • Blocked Senders: a person with a red ×.
  • Blocked Domains: a globe with a red ×.
  • Allowed Domains: a globe with a green +.
  • Sweep: a hand broom.
  • Review Blocked: an eye with a red ×.
  • Review Junk: an eye with an orange triangle.
  • Automate: a timer. Sweep Logs: a clock with a circling arrow. Action Log: a list. Get Support: a life preserver.

An orange triangle beside Settings means an account needs attention.

Status

  • Accounts (Settings): a green check in a circle means the account signs in; an orange triangle means it needs attention (point at it to see why); a spinning wheel means it’s being tested.
  • Mail’s Blocked Sender List (Settings): “Linked” in green, or “Not Linked” in red.
  • Sweep Logs: a green check in a circle for Succeeded, an orange triangle for Finished with Problems or Stopped, a red octagon with × for Failed.
  • Spoof Checks (a message’s details): a green check for Pass, a red × for Fail, a grey dash for Not Checked. Checks you haven’t turned on are dimmed.
  • Blocked Senders (a sender’s details): a green check in a circle beside “Blocked”.

Notes on a message’s details

  • Check mark in a circle: the sender or domain is already blocked.
  • i in a circle: why a button can’t be used, such as a shared email provider, or “Not blocked” beside an Allow button.

Warnings

  • Orange triangle beside a button or setting: something you did, or an Auto-Sweep, ran into a problem. Point at it to read the problem; click it to open the Action Log.
  • Orange triangle with Open Settings: something has to be set up first, such as an account before Auto-Sweep. Click the triangle for details.
  • Orange banner: something needs fixing before you can go on, usually with a button that fixes it, such as Try Again.

Buttons

  • Stop (a square) replaces Sweep or Refresh while it runs. Re-Hash (a key) replaces Refresh on Contacts while you hold a modifier key.
  • Beside the Sweep Log and the Contacts Refresh Log: two pages to copy, × to clear, and diagonal arrows to make the log fill the page.

Was this page helpful? Tell us.