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Mail Shepherd Help.

Mail Shepherd 3.0 (build 454) · Updated October 21, 2026

Mail Shepherd’s goal is to keep unwanted mail completely out of your mailbox by helping you quickly identify, block and delete it.

Everything runs on your Mac, inside Apple Mail. There’s no Mail Shepherd server or account, and you never hand your email password or mailbox access to another company’s service. Your mail, your lists and the logs stay on this Mac.

New to Mail Shepherd? Start with Getting Started. Something not working? See Troubleshooting.

Start here

Using Mail Shepherd

  • Setup What Mail Shepherd needs from macOS and Mail, and why.
  • Sweep Clean up Junk and Trash.
  • Review Blocked Delete mail from blocked senders and Blocked Domains.
  • Review Junk Delete, allow or block the rest of your junk.
  • Message Details A message's details, and blocking, allowing or deleting it.
  • Blocked Senders Every blocked sender, in Mail and in Mail Shepherd.
  • Blocked Domains Block whole domains.
  • Allowed Domains Always allow domains your contacts use.
  • Automate Sweep on a schedule, and see what each Auto-Sweep changed.
  • Action Log Everything Mail Shepherd changed, and every problem.

Fix a problem

  • Troubleshooting What the messages mean and how to fix them.
  • FAQ Common questions about Mail Shepherd.
  • Get Support Send the support log or email us.

Reference

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