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Icons.

Mail Shepherd 3.0 (build 454) · Updated October 21, 2026

Setup

  • Green check: on and working.
  • Red octagon with ×: a required setting is off or can’t be read; the text under its button says how to turn it on.
  • Grey clock: not known yet, for example Mail Automation until macOS asks the first time, or Contacts before you’ve clicked Allow.
  • Orange triangle: an optional setting that’s off (Open at Login).

While a required setting is off, Setup’s row in the sidebar shows an orange warning triangle.

Why a message is listed

These icons are grey, with a small colored badge in the lower right corner.

  • Person with a red ×, beside a Review Blocked row’s first line: the sender is blocked (on Mail’s blocked list or Mail Shepherd’s Blocked Senders). It’s also on Block Sender on a message’s details.
  • Globe with a red ×, beside a Review Blocked row’s second line: the sender’s domain is on your Blocked Domains. It’s also on the Block Domain buttons.
  • Eye with an orange triangle, beside a Review Junk row: the message is junk that isn’t from a blocked sender or domain.

On a message’s details, a note with a check mark means the sender or domain is already blocked, and a note with an i in a circle says why a button can’t be used, such as a shared email provider.

  • Setup: a gear. Sweep: a hand broom. Automate: a timer. Action Log: a list. Get Support: a life preserver.
  • Review Blocked: an eye with a red ×. Review Junk: an eye with an orange triangle.
  • Blocked Senders: a person with a red ×. Blocked Domains: a globe with a red ×. Allowed Domains: a globe with a green +.

The View menu uses the same icons.

Warnings

  • Orange triangle beside a button or in a list’s footer: something you did, or an Auto-Sweep, ran into a problem. Point at it to read the problem; click it to open the Action Log.
  • Orange banner: something needs fixing before you can go on, such as “Setup needs attention” or “Open Mail to run a Sweep.”, usually with a button that fixes it.

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